delivers their software product using two deployment methods Application
Service Provider model (ASP) and traditional onsite server deployment.
Using ASP allows the dealer to access the full Arcadium product
suite without purchasing additional servers to run the applications.
ASP users connect to an Arcadium server via a secured connection
to the internet. Arcadium software also interacts with the dealership
management system via the internet. The whole process works just
as it would if the server was housed at the dealership only at
a fraction of the cost! Dealers may also implement the product
on their own in-house servers.
The core of the Arcadium software uses Selligent® as its CRM
engine. With over 40,000 users, Selligent is one of the leading
providers of Customer Relationship Management processes throughout
The Selligent product is engineered
so their products are implemented quickly,
easy to use, and easily adapted to customer procedures. Arcadium
took this core product and modified it for the truck and trailer
dealerships. Selligent and Arcadium's commitment to R&D
insures customers will continuously have a functional and up-to-date
The Arcadium Customer Relationship management program
uses Microsoft .NET technology and is fully .NET certified. Data
extraction and insertion into a deal's management system are based
on a variety of methods depending on the system vendor and operating
system. Arcadium servers are housed in redundant data centers
with 24/7 support.
Arcadium Technologies is ready to serve you!
LLC provides high value, user friendly customer retention tools
and processes to franchise truck and trailer dealers. Arcadium
programs give their customers a competitive edge in a highly competitive
business. All of the process and products offered were developed
in the dealership by people who will use the product. The result
is a package of high value, customer friendly tools for employees
Arcadium's staff consists of consultants with over
20 year experience in the dealership technology. New and existing
customers are backed up by a team of technical specialists and
senior software specialists. Since Arcadium is focused on one
industry, our product is continuously updated to meet new industry standards.