Comprehensive Dealer Solution

A complete Sales, CRM and Vehicle Management Solution with DMS Integration

Arcadium Technologies drives Customer acquisition, retention and sales efficiency in the heavy-duty truck, trailer and equipment dealership. Our powerful tools enable efficiency, communications and productivity inside and outside of your enterprise.

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Our Solution Set

Customer

Heavy Duty specific complete CRM

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Inventory

Unit inventory management with Dealer Management System website syndication

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Deal Management

Vehicle and fleet quoting, selling and invoicing

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Appraisal

Complete process automation and approval flow

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Analytics

Analytics Monitor sales and customer management goals with robust Forecasting, Reporting, Analytics and Predictive Marketing

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We Bring It All Together

Marketing

Leads

Prospects

Deals

Analytics

CRM

Accounting

Appraisals

Partnerships

Reviews

Arcadium has been a tremendous asset to our operations at Doggett. The API feed from DTNA directly into Arcadium has significantly reduced manual entry errors — that alone has been a game changer for our team. The integrations with Truck Paper and IManPro have allowed us to get our used truck inventory in front of buyers in the digital marketplace faster than ever before.

Building deals and managing multiple units has become a much smoother, less time-consuming process. The ability to save templates is a particular standout — when you’re invoicing multiple individual units, that feature alone saves our team considerable time every day.

On top of the platform itself, the Arcadium support team has been outstanding. When issues arise, they stay with you until the problem is fully resolved. That level of responsiveness means a lot to us.

Paul Burk

Executive Vice President

Doggett Freightliner

Arcadium’s CRM has become a central part of how we manage our sales activities and sales process. Michael Ostholthoff and the rest of the support team at Arcadium have been very helpful in helping us get things dialed in to adjust the CRM to our sales process. Our sales teams for both truck sales and parts sales have been able to easily adapt their process to incorporate logging sales calls in real time, as they make them. This has helped us have a much better understanding of our sales activity and has made it a lot easier to manage and support our salespeople. The CRM is easy to use and has helped our respective team members have better visibility of other areas of the business. Arcadium has been able to help us set up a suite of reports that also allow us to better understand and manage our sales efforts. Thank you for the great customer service!

Peter Klein

Vice President, Operations

Lakeside International Trucks

Arcadium has completely transformed how we manage our business. It enables us to handle customer information, inventory, and sales with ease, all while offering a high level of customization to meet our unique needs. The ability to generate printed forms and send them electronically through DocuSign has made our processes faster and more efficient. Its seamless integration with our accounting system ensures accurate and up-to-date sales tracking. We also love how Arcadium manages and synchronizes our inventory across all locations, keeping our team aligned and informed.

One of the things we value most is the support team behind Arcadium. When we have an idea or a challenge, we can reach out and talk to a real person who listens and delivers creative, effective solutions. It’s more than just a CRM—it’s a flexible and powerful tool backed by a team that truly cares about helping us succeed.

Traci Edwards

Fleet Sales Support/CRM Manager

Lonestar Truck Group | TAG Truck Center

We’ve been working with Arcadium for nearly two years, and as we’ve expanded our use of their product offerings, the team at Arcadium has consistently been helpful and diligent in providing the support we need. They’ve worked closely with us to tailor the software to our exact requirements, and we truly appreciate their ongoing commitment. We’re excited about the upcoming enhancements and look forward to what’s ahead.

Tim Ryan

Director of Sales

GTG Peterbilt

We started our journey with Arcadium Technologies in November of 2015. At that time, we desperately needed a quality CRM, Sales Processing and Inventory Management system. Working closely with the Arcadium Sales and Engineering personnel over the following months, we were able to fine-tune the system to fit our needs and give us the exact tools that we required. With their recent update to Chrome, the system works even faster and more efficiently than previously. From inventory management, Customer contact relationship management, to order processing and accounting interface the Arcadium system provides what is needed in today’s Truck Sales environment.

Bill Burns & Shawn Brown

Corporate New Truck Sales Managers

Kenworth of Pennsylvania