News & Updates

sso blog 1

Introducing SSO: A Seamless, Secure Login Experience for Arcadium Users

At Arcadium Technologies, we’re always striving to deliver smarter, faster, and more secure ways for teams to work together. Today, we’re thrilled to announce the launch of Single Sign-On (SSO) and Multi-Factor Authentication—a powerful new feature designed to streamline access and strengthen security across your organization.

What is SSO/MFA?

Single Sign-On (SSO) allows users to log in to Arcadium using one set of credentials through your company’s identity provider (Azure AD and Office 365). With SSO enabled, users no longer need to remember multiple usernames and passwords—making access easier, faster, and more secure.

Why This Matters

· Enhanced Security
SSO reduces the risk of password fatigue and phishing by centralizing authentication. Your organization gains tighter control over who has access and can enforce stronger login policies more effectively.

· Seamless Experience
Say goodbye to repeated logins. SSO makes it easier for your team to move between tools and platforms without friction, helping them focus more on what matters—doing great work.

· Simplified IT Management
SSO allows administrators to centrally manage user access. Onboarding and offboarding become faster, compliance becomes easier, and IT teams get valuable time back.

Submit a ticket to support@atcrm.com to express your team’s interest in adopting these new features within your organization. We’d be delighted to assist you in getting started!

Your Feedback Drives Us

This feature is just the beginning. As we continue to improve your experience, we’d love to hear your thoughts and suggestions. Drop us a note or reach out through your account rep—we’re listening.

Trent Collins joins Arcadium Sales Team

We are thrilled to introduce Trent Collins as the new Director of Sales and Marketing at Arcadium Technologies. With over 20 years of experience in sales leadership, Trent brings a wealth of knowledge and an impressive track record of success in driving revenue growth across the heavy-duty truck, trailer and equipment industry.

Before joining Arcadium, Trent held senior sales roles with Randall-Reilly (now Fusable), where he played an instrumental part in scaling sales teams, developing market strategies, and expanding customer bases. His innovative approach to sales has consistently delivered outstanding results, and his ability to build and lead high-performing teams has earned him a reputation as a transformational leader.

Trent is passionate about customer-centric sales, where the focus is not only on delivering results but also on fostering meaningful, long-term relationships with clients. His deep understanding of emerging technologies and market trends, combined with his ability to identify new opportunities, will be invaluable in propelling Arcadium Technologies forward in an increasingly competitive landscape.

In his free time, Trent enjoys spending time with his wife, his two daughters and watching Alabama football. Trent’s leadership marks an exciting new chapter for Arcadium Technologies, and we look forward to the continued success and innovation that his expertise will bring to our company.

Fusable and Arcadium Unleash the Power of Data for Trucking Dealers

September 11, 2024

Fusable, a pioneer in data-driven solutions for the transportation, agriculture and construction industries, and Arcadium, a leading provider of sales, CRM, and vehicle management solutions for heavy truck and trailer dealers, today announced a strategic partnership to revolutionize how dealers leverage data to drive business growth. By seamlessly integrating Fusable’s RigDig data into Arcadium’s workflows, dealers can now harness the full potential of their data to make informed decisions, enhance customer relationships, and gain a competitive edge.

This partnership addresses a critical challenge faced by sales teams: the need for a unified platform that consolidates essential data to fuel business growth. By integrating RigDig‘s comprehensive data into Arcadium‘s workflows and customer management system, clients can gain a deeper understanding of their trucking prospects and customers, saving time and effort while making data-driven decisions.

Key benefits of this collaboration include:

Enhanced CRM Integration: Dealers can access customer and prospect data directly within the Arcadium CRM, featuring crucial metrics such as estimated vehicle counts, average model age, brand preferences, lease ratios, and more.
Actionable Insights: RigDig’s Prospect Profile Reports provide dealers with valuable insights to make informed decisions and identify new opportunities.
Effortless Data Maintenance: With Fusable managing fleet data, Arcadium dealers can focus on boosting sales without the burden of data upkeep.

“We are excited to partner with Arcadium and deliver RigDig insights directly into our clients’ existing tools,” said Tina Hannagan, General Manager of Fusable. “This streamlined integration empowers businesses to harness the power of data and accelerate growth.”

Tim Cline, CEO of Arcadium, echoed this sentiment, stating, “This partnership with Fusable brings even more value to our clients. RigDig’s data enriches our CRM with the customer specifics our clients need to gain a competitive advantage.”

About Fusable
Fusable is a leading provider of data-driven solutions for industrial markets and the financial services that support them. Focused on innovation and customer-centricity, Fusable leverages extensive datasets to help businesses understand markets, drive sales, and manage risk. Fusable is known for its flagship brands, including EDA, Iron Solutions, Central Analysis Bureau (CAB), RigDig, Price Digests, and EquipmentWatch. Discover more at fusable.com.

About Arcadium
Arcadium Technologies, LLC is a leading provider of CRM, vehicle inventory and vehicle sales management tools to heavy-duty truck, trailer and equipment dealers. Arcadium’s industry-specific tools boost productivity, sales and customer satisfaction in all departments by automating the customer contact process and accurately detecting customer trends based on past purchases and current interests. Arcadium’s complete and seamless integration with all major DMS providers allows authorized dealership personnel to have a real-time 360⁰ view of vehicle sales, parts, service and accounts receivable activities at their fingertips.

National Truck Protection announces new quoting and selling integration platform with Arcadium

TRUCKS, PARTS, SERVICE ™ Staff (TPS)

Apr 29, 2024

Updated May 1, 2024

National Truck Protection Co. (NTP) announced Monday a unique management system to make selling and processing its equipment protection plans more efficient for commercial truck dealer partners across the U.S. and Canada.

The innovative technology capability has been developed and customized for NTP Co. by Arcadium Technologies, a leading provider of user-friendly customer retention tools and processes to commercial truck and trailer dealers.

NTP Co. says the new integration will be available to all NTP and Premium 2000 dealer partners who subscribe to the Arcadium software solution.

“We have been working with the Arcadium technology team for over six months to fine-tune a system integration to increase the speed, accuracy, and overall efficiency of selling our equipment protection service plans,” says Geoff Stigler, chief commercial officer at NTP Co. “This new platform answers requests we’ve received from many of our dealer partners to streamline quoting, selling, and submitting new service contracts for their truck buying customers. The customized platform Arcadium developed allows a service contract to be added, priced, and purchased in minutes, without leaving the Arcadium system where truck deals are assembled.”

“We built our company 20+ years ago with a strategic focus on the trucking industry. That keen focus allows our technical and senior software specialists to apply what we’ve learned and experienced to optimize key profit-generating processes like customer acquisition, retention and sales effectiveness for a heavy-duty truck, trailer, or equipment dealership,” adds Tony Dunseith, sales manager and director of installations at Arcadium. “We enjoy working with leading trucking industry companies like NTP who are always searching for innovative solutions that help our dealer partners achieve higher profitability. With this technology enhancement they’re becoming more efficient in selling.”

NTP Co. says its NTP and Premium 2000 sales teams are excited at how easy it will be to activate this technology for their thousands of dealer partners. NTP already has several dealers who enabled the new integration and many who will be enabled in the next month.

“NTP turned 40 years old last year and has the two leading brands in the industry. This process integration with Arcadium is another example of our team leading the way to help dealers increase productivity and profitability by adding our equipment protection plan to the truck sale,” says Stigler.